Establish clear standards and processes to ensure that customer requests flow smoothly through all process points
Mark and determine the current status of the customer, distinguish urgent tasks, update the status in real time, and handle sales transactions in an orderly manner
Easily build plans and execute them, deriving best practices in continuous experimentation. Provide the possibility for continuous experimentation
Create the most streamlined and efficient process for responding to pre-sales support requests, ensuring that urgent questions can be answered quickly and efficiently.
Use automation to automate the initiation of new customer set-ups and ensure smooth customer relationship handover transitions between sales and account management teams.
Provide outstanding service and support to customers as per the organization's plan. Record customer follow-up and business status in real time to provide feedback on the health of the true customer relationship.
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