Privacy Policy

Updated: June 22, 2022

Your privacy is extremely important to us. To better protect you, we are providing this notice to explain our online information practices and the choices you can make about the way your information is collected and used.

This Privacy Policy relates to information that Tracup refers to in this Privacy Policy as "Tracup," "we," or "our") collects through your use of our website and our services, features, and information provided on our website (collectively referred to in this Privacy Policy as the "Tracup Services").

We know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to understand our privacy statement. By using this website and any related services and/or features (the "Services"), you acknowledge your acceptance of the practices and policies described in this Privacy Statement.

This Privacy Statement covers Tracup's treatment of personally identifiable information ("Personal Information") collected when you access/use the Service.

What personal information does Tracup collect?

Tracup collects information that you voluntarily submit to the Service, such as the information we collect when you register for an account: your name, email address, payment-related information (credit card number, address, etc.), etc.

In addition, whenever you interact with the Service, we may automatically receive and store certain anonymous types of information.

This information may include the user's IP address, domain name server, and type of Internet browser. We may also use "cookies" to track your experience and use of the Service.

Most of the above information is anonymous and does not contain personally identifiable data. Nonetheless, this information may be compiled (or organized) with personally identifiable information that you submit to the Service (for example, to create a user profile).

How does Tracup use the information it collects?

1. Provision of the Services. Your personal data will be used primarily to provide the Services to you, to contact you regarding your access to and use of the Services and/or the Site, or to notify you of material changes to the Services. Such use is necessary for the performance of the contract between you and us.

2. To improve the Services and develop new products, services and features for certain legitimate business purposes. To send you administrative information, such as information about the Site and changes to our terms, conditions and policies. To respond to your inquiries and fulfill your requests, for example, by sending you requested information or materials To prevent fraudulent or criminal activity, misuse of our products or services, and to ensure the security of our IT systems, architecture and network. To retain essential data to identify you and to prevent further unnecessary processing if you ask us to delete your data and we need to comply with your request.

3. Marketing. We may use your contact information to tell you about services, upcoming events or other promotions that we think will be of interest to you. If we do so, each marketing communication we send to you will contain instructions that allow you to "opt out" of receiving future marketing communications. Please note, however, that as a subscriber to our Services, you cannot opt out of receiving certain administrative communications that are reasonably necessary for the Services, such as billing or service notifications. In addition, if at any time you do not wish to receive any future marketing communications, or if you wish to have your name removed from our mailing list, please contact us as follows.

Will Tracup share any of the personal information it receives?

Tracup will only share personal information with companies or individuals other than Tracup in the following circumstances

1. You share your information as a result of providing feedback in an application that uses Tracup's services. We only share this information with the developer of that application to assist you in communicating with the developer.

2. Protection of Tracup and others. We may release personal information when we believe in good faith that release is necessary to comply with the law; to enforce or apply our conditions of use and other agreements; or to protect the rights, property, or safety of Tracup, our employees, our users, or others.

3. Business Transfers. If Tracup or all of its assets are acquired, or in the unlikely event that Tracup goes out of business or enters bankruptcy, customer information will be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Tracup may continue to use your personal information as set forth in this policy.

4. With Your Consent. Except as provided above, you will be notified when your personal information may be shared with third parties and will be able to prevent that information from being shared.

Data Retention

1. We will retain your personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (for example, for tax, legal, accounting or other purposes), whichever is longer.

2. If you choose to receive marketing communications from us, we will retain information about your marketing preferences until you opt out of receiving such communications and in accordance with our policies.

3. To determine the appropriate retention period for your personal data, we will consider the volume, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we use your personal data and whether we can achieve those purposes by other means, and applicable legal requirements. In some cases, we may anonymize your personal data so that it is no longer associated with you, in which case it ceases to be personal data.

Conditions of use

If you decide to access or use the Service, such access and use and any possible privacy disputes are subject to this Privacy Policy and our Terms of Use, including limitations on damages and disclaimers of liability to the extent permitted by applicable law.

Third Party Sites/Services

This Site may allow you to link to other sites on the Internet, and other sites may contain links to this Site. These other sites are not under Tracup's control, and our provision of these links does not imply that we endorse or review these other sites or the services offered through them. The information you share with these sites will be governed by the specific privacy policies and terms of service of the third party sites and not by this Privacy Policy. tracup is not responsible for the privacy or security practices or the content of such sites.

Information Security

We take care to protect your personal data from unauthorized access or unauthorized alteration, disclosure or destruction through appropriate security measures. These measures include an internal review of our data collection, storage and processing practices and security measures, including encryption and physical security measures to prevent unauthorized access to our systems for storing personal data.

Modifications to this Privacy Policy

Tracup may modify this Privacy Policy from time to time. Use of the information we now collect is subject to the privacy policy in effect at the time the information is used. If we make changes to the way we use personal data, we will notify you by posting a notice on our website, or through the Services, or by sending you an email. Users will be bound by such changes when using the Services after the Privacy Policy is first posted.

Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us by email at tracup@tracup.com. We will make every effort to address your concerns.